Privacy policy

Al-Haram Perfect Company for Machinery and Equipment ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

By accessing or using our website and services, or by accepting this Privacy Policy during registration, you consent to the collection and use of your personal data as described in this policy. This Privacy Policy forms an integral part of our Terms of Use. If you do not agree with this Privacy Policy, please do not use our website.

Our Commitment to Your Privacy

We do not sell, rent, or share your personal information with any third party, except as outlined in this Privacy Policy, without your explicit consent. We and our authorized third-party service providers may only use your personal information to deliver the services you request.

Third-Party Service Providers

We may engage other companies and individuals to perform services on our behalf. These services may include order fulfillment, parcel delivery, email and postal communication, data analysis, marketing assistance, search result provision, and credit card payment processing.

These third parties have access only to the personal information necessary to perform their functions and are not permitted to use it for any other purpose.

Information We Collect

We collect information that you provide directly to us, as well as information we obtain through your visits to our website and use of our services. This may include information related to your participation in promotions, contests, or surveys we offer.

We use traffic and usage data to improve the quality of our services. We only collect information that is necessary and relevant to provide you with the services available on our website.

Types of Personal Information We May Collect

  • Full name (first name and family name)
  • Mobile phone number and contact details
  • Demographic information such as age and address

Account Deletion and Data Retention

You may delete your account at any time. However, some of your information may remain in our archives even after account deletion or termination, as required for legal, operational, or security purposes. We do not store credit card details in our database or on our servers.

How We Use Your Information

We use your personal and contact information for the following purposes:

  • To communicate with you when necessary
  • To process and fulfill your orders and service requests
  • To conduct surveys or feedback requests
  • To notify you if you win a contest or promotion
  • To send promotional communications from us or our advertising partners (where permitted)

When We Disclose Your Information

We will not use your personal information for any purpose other than completing transactions with you. We do not rent or sell your personal information. We will only disclose your personal information to third parties in the following circumstances:

  • When we have your explicit consent
  • To provide the products and services you have requested
  • To help investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to safety or security, violations of our Terms of Use, or to defend against legal claims
  • When required by law, such as in response to subpoenas, court orders, or requests from law enforcement or regulatory authorities